I Think We Missed a Step

Welcome to I Think We Missed a Step.

Sometimes the problem is not that people are unwilling to communicate, decide, or follow through.

Sometimes the conditions around the work were never clear enough in the first place.

A responsibility was assumed instead of assigned.
A meeting happened without a clear decision.
A process looked complete on paper but did not match the work people were actually doing.
A solution was introduced before anyone had clarified what was causing the breakdown.

And eventually, the organization is dealing with the same problem again.

I Think We Missed a Step is a professional series from I Think We Missed a Step, LLC.

Each session examines a real practice question through the systems, decisions, documents, conversations, and implementation conditions surrounding the work.

The goal is not simply to identify what went wrong.

It is to understand what was missed, assumed, unclear, unsupported, or left undecided — and what would need to be clearer for the work to go better.

If you lead a program, team, school, community organization, workforce initiative, or other setting where communication, implementation, or follow-through keeps breaking down, this series is designed to give you practical ways to look at the problem differently.

And if you recognize a pattern in your own organization that could benefit from outside support, I Think We Missed a Step, LLC works with organizations through workshops, group programs, operational process support, and program integration.