A professional series examining what becomes visible when a step, condition, responsibility, or decision has been missed.

Better work requires clearer conditions.

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Latest Episodes

The Acting Supervisor

Marcus becomes acting supervisor while already dating someone on his team. Two days after disclosing the relationship, he assigns her to lead a consequential, time-sen...

Episode 1: The Group Chat Schedule

This session examines a simulated workplace case created for discussion. The people, organizations, and identifying details are fictional. Nia works at an assisted-liv...

The Real Reason Teams Keep Repeating the Same Problems

Most organizational problems don’t start where they show up. They start earlier — in unclear decisions, unspoken assumptions, and processes that were never fully align...

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