Episode 1: The Group Chat Schedule

This session examines a simulated workplace case created for discussion. The people, organizations, and identifying details are fictional.
Nia works at an assisted-living residence where the monthly schedule appears in the official workforce portal, but last-minute changes are also shared through a private manager group chat she cannot access. After missed schedule changes lead to escalating attendance warnings, Janellys and Rook examine what the record supports, what was assumed, what may be missing, and what should happen next.

Watch the video episode:
https://youtu.be/rg5ZCrQjRjg

For free decision, planning, and review tools, text STEP to (833) 451-3427—that’s (833) 451-DIBS.
Episode 1: The Group Chat Schedule
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